About Ginomai Care Center
Ginomai Care Center Ltd is a leading customer experience provider, offering exceptional care services for individuals in need. Our dedicated team ensures a comfortable and nurturing environment for our clients, promoting their overall well-being and happiness.
Why it was set up
We want to help the world’s best brands deliver an exceptional customer experience (CX), Online, over the phone, in the cloud, and beyond-wherever customers are, we’re there. Our talented staffs have devoted their careers to ensuring every customer relationship is exceptional. So naturally, we’re committed to making Ginomai the best place to grow a career, too. This includes prioritizing development opportunities and fostering an environment where everyone is included, respected, and valued.
The company’s dream (Vision)
We aim to be the greatest customer engagement services company in the globe, rich in diversity, talent, and pledge to challenge conventions, create experiences beyond expectations, and deliver outcomes unimagined, for our clients, their customers and staff.
A word from the CEO
A word from the CEO
At Ginomai Care Center, our mission is simple yet profound: to provide the best customer experience for leading brands. We understand that in today’s competitive landscape, exceptional customer service is not just a goal; it’s a necessity. We are committed to delivering on this promise by fostering a culture of excellence, continuous improvement, and unwavering dedication to our clients and their customers.
With a passionate team that is driven to exceed expectations, we take pride in being a trusted partner for leading brands. Together, we will continue to innovate and elevate the standards of customer care, ensuring that every interaction is an opportunity to make a positive and lasting impression. Thank you for choosing Ginomai Care Center as your partner in delivering exceptional customer experiences.
Carol Asio
CEO, Ginomai Care Center
The Ginomai Team
KAMUSIIME RAYMOND
Executive Vice president, Information Systems and Security
When it comes to utilizing emerging technology and finding innovative ways to improve businesses’ infosec strategies, he is a dedicated, knowledgeable leader. Leveraging such passions, he leads Ginomai’s global IT infrastructure, applications and Security into the future
SAMUEL WANDERA
Executive Vice president, Strategic Projects and Corporate Strategy
As a passionate leader who’s dedicated to nurturing businesses from inception to explosive growth, Samuel leads the charge on Ginomai’s Corporate Strategy
KASUJA JOHNPAUL
Senior vice president, Financial Planning and Analysis
Johnpaul is a financial leader who’s dedicated to driving business growth through a combination of innovative solutions, a client-focused mindset, and a deep dedication to his team and business partners
HENRY NDAWULA
Executive Vice president, Legal and Corporate Secretary
Henry is a thoughtful and dedicated legal expert whose passion for finding innovative solutions to complex business challenges helps him lead Ginomai’s Legal team and ensure compliance across the organization
AKUREJE VERONICA
Senior vice president, Global Marketing and Communications
An inventive expert in developing and executing fresh, leading brand strategies for global businesses, Veronica is a seasoned marketing and communications industry leader with a passion for growth
ATUHAIRE ELIANA
Senior vice president, People Solutions
A people-first business leader with a deep well of HR knowledge and an unmatched passion for caring for others, Sharon is an expert at creating staff experiences that achieve consistently exceptional results, influence organizational success, and protect and support our people
KEVIN APOLOT
Executive Vice president, Global solutions & Strategic partnerships
Kevin is a strategist at heart, and her unique ability to find often-overlooked opportunities that exist within transformative and disruptive business environments and nurture them to success has propelled her to the top of her field
TAGITA JANE
Senior vice president, Corporate Development
A passionate leader with a keen eye for leading our corporate development efforts, Tagita is the mastermind behind Ginomai’s disruptive acquisitions and has overall responsibility for M&A and strategic investments
JOB OSURET
Executive Vice president, Sales and Account Management
A global sales and account management leader who takes a customer-focused approach to expanding the business. Job is an expert at identifying and accelerating the opportunities to grow a business and leveraging these opportunities to drive new standards of value and innovation in the market
SAMUEL OKURUT
Executive Vice president, Global Operations and Delivery
Samuel is an immensely talented, capable leader with a proven track record of success running global organizations. He leads the charge on ensuring the exceptional delivery of service for our clients and providing amazing customer experiences for millions of their customers around the world each day
SCOVIA KEDI
Chief Financial Officer.
A dedicated financial leader with a proven track record of success building and leading finance and accounting teams for global, public organizations, Scovia ensures the accuracy and growth of all Ginomai financial activities
