ginomaiwhitelogohorizontal

Your Industry, Our Expertise

In a rapidly evolving global landscape, we are your trusted partner in navigating the complexities of diverse industries. With a profound understanding of the unique dynamics and ever-changing landscapes within each sector, we empower brands to forge deep connections with their audiences and conquer even the most formidable Customer Experience (CX) challenges.

Our Industries

Automotive

Driving Customer Experience innovation in a fast-changing automotive world, we help automotive brands, their dealers, and new entrants deliver exceptional Customer Experience throughout the entire customer lifecycle to drive growth, loyalty, and customer satisfaction.

Banking & Financial Services

We offer Secure, modern experiences for big banks and cool fintechs by creating better customer experiences, and empowering competitive advantages through digital disruptions like Retail & Commercial Banking and Collections.

Consumer Electronics

What consumers want or need changes a lot. We stay ahead of these changes and seize new growth opportunities through digital transformation, omnichannel commerce, value chain optimization, and advanced analytics, and use all the things we learn to shape the way we improve customer experiences for the consumer electronics industry.

Energy & Public Sector

We Boost outreach through informative and intuitive experiences, powering digital transformation, connected customer experiences, and organizational change. We infuse the Public Sector and Utilities Industry with Customer Experience tech and solutions to help businesses meet future demands, tackle transformational change, and meet growth challenges head-on.

Healthcare and services

Becoming a force for wellness with cutting edge healthcare experiences, we focus on member health, experience, and satisfaction while we help to integrate disparate systems and processes across the value chain.

Technology

We drive customer success and grow your business, by building in customer success through improved heuristics. In today’s tech-obsessed world, a well-established brand identity can draw customers—and difficult or inconsistent Customer experience can send them looking elsewhere.

Travel, Transportation & Tourism

Upgrading the customer journey with easy, personalized experiences, we keep a sharp eye out for revenue growth opportunities, through lead generation, upsell/cross-sell and tele-sales. 

Retail & E-commerce

Make shopping easy and personalized to win loyalty and wallet share, today’s customers expect the same effortless experiences no matter where they are, and whenever they choose to shop. Their buying decisions are made in journeys—often online and in-store—with many choosing to self-serve

Connecting brands with customers to solve their most difficult CX challenges

Scroll to Top